The Impact of Communication
Do you ever realize some conversations leave you walking away on a positive note, while others feel daunting and discouraging? Everyone’s communication styles are unique, and being aware of how you express yourself can make navigating conversations much easier. Your communication habits influence how others perceive you and how well your needs are met.
Aggressive Communication
Aggressive communication can sound critical, demanding, or attacking. People who communicate aggressively often maintain intense eye contact and speak in a loud tone. While this style may result in the message being received or getting what the communicator wants, it often ignores the needs of the person on the receiving end, leaving them feeling unheard or dismissed.
Passive Communication
Passive communicators put the needs and wants of others before their own and struggle to express their thoughts and feelings. Signs include avoiding eye contact, being overly agreeable at the expense of personal feelings, and speaking with a lack of confidence. This style can lead to built-up emotions, feeling taken advantage of, and others being unaware of your true thoughts or opinions.
Passive-Aggressive Communication
Passive-aggressive communication blends elements of both passive and aggressive styles. On the surface, it may seem passive, but hidden frustration and aggression emerge in subtle, indirect ways. This can include sarcasm, facial expressions that don’t match the words spoken, the silent treatment, muttering, or spreading rumors. While sometimes noticed by others, this style often results in frustration, hostility, and unmet needs.
Assertive Communication
Assertive communication is the most effective style, leaving room for listening, compromise, and mutual respect. Communicators clearly express their needs while respecting others, using meaningful eye contact, “I” statements, active listening, and the ability to say no when necessary. Conversations with assertive communicators tend to feel smooth and productive, leaving both parties satisfied.
Reflecting on Your Communication
Take the time to reflect on which communication style you most align with. Are you satisfied with how you communicate? Do you feel your communication has been effective? If your answer is “no,” don’t be discouraged. Awareness is the first step toward making meaningful changes in how you interact with others.
For support and assist on improving your communication style, click here.

