We may have all heard the term “problem-solving” but I wonder how many people actually know the steps in the process. If you ask someone how to solve a problem, they may say something like “just find what works” or “figure out the problem before trying to solve it” and just like how the average person could change the brakes on their car, an experienced mechanic will know all the basics just as well as they would know all the subtleties and best practices that would take the process from just working to working optimally. I am sure that many people reading this could say that they have solved countless problems in their lives, but to have a step-by-step guide on an effective method of doing so may yet be useful.